Computer problem?
We can help.

Local computer repair for homes and small businesses in Fulshear, Richmond, Katy, and Fort Bend County.

Drop it off, have it picked up, or schedule on-site help. You’ll get a clear explanation and an estimate before any additional work begins.

Prefer not to call? Request service online below.
Fulshear · Richmond · Katy · Fort Bend CountyThree ways to get help

Good help starts
with a little trust.

Clear explanations.
No confusing jargon.
You stay in control.
Your approval comes first.
Local support, without the runaround.

Three ways to get it sorted.

01 / DROP-OFF

Drop It Off

Bring your device, and we’ll take a look.

Starting at$25initial diagnostic evaluation
  • An initial evaluation of the problem
  • Clear findings and a meaningful next step
  • An estimate for any additional work

Call or text to arrange your drop-off.

Arrange a Drop-Off
02 / PICKUP & RETURN

Local Pickup & Return

Computer help, without the extra trip.

Starting at$50diagnostic + local transportation
  • $25 diagnostic evaluation
  • $25 pickup-and-return fee
  • Pickup and return within 10 miles

Please note that appointments outside our primary service area may incur an additional travel charge.

Arrange a Pickup
03 / ON-SITE

We Come to You

We’ll come to you and help get things working.

First hour$75service call + initial visit time
  • On-site service call included
  • First 60 minutes of help included
  • $25 per additional 30 minutes

Please note that appointments outside our primary service area may incur an additional travel charge.

Arrange a Visit

A useful diagnosis. A clear next step.

The $25 diagnostic fee is due when you drop off your device. If the issue is genuinely quick to resolve and requires no parts or extended work, the fix may be included. Otherwise, you’ll receive clear findings and an estimate before any additional work begins.

How the diagnostic fee works

The fee covers a useful diagnosis or meaningful next step, even if you choose not to proceed with a repair. If we can’t provide either, we’ll refund the diagnostic fee. Parts and additional repairs are separate when applicable and always require your approval. A quick fix within the fee is a possibility, not a guarantee.

Everyday problems.
Practical help.

Slow, freezing, or not working?

Troubleshooting for Windows, software, and hardware problems, plus practical upgrades to help your computer work better.

Wi-Fi & Home Network Help

Internet, browser, and connection problems. Help getting your home or small-office network working reliably.

Pop-ups or something suspicious?

Virus and malware removal, with a clear explanation of what was found and what comes next.

New tech? Let’s get it set up.

New-computer setup, file transfers, printers, and accessories. Get your devices connected and ready to use.

A PC built around you.

Custom PC consultation and builds for your needs and budget, from choosing compatible parts to assembly and testing.

Keep your photos close.

Turn printed photos into digital copies that are easier to organize, back up, and share. Contact us to discuss your collection.

Ron Downey, founder of Neon Tech Solutions
Ron DowneyFounder, Neon Tech Solutions

Hi, I’m Ron Downey.
Let’s make tech less frustrating.

After working in corporate IT, I saw how often people were left confused about what had been fixed—or what to do next. I started Neon Tech Solutions to offer a more personal approach.

I’ll explain what I find, talk through your options, and help you understand the next step. No jargon, no pressure, and no judgment.

  • Clear communication from start to finish
  • Practical advice for your needs and budget
  • Your approval before additional work
Request help with your computer

FOR LOCAL SMALL BUSINESSES

Your business has enough
to keep it busy.

Get help with workstations, software problems, networking, printers, device setup, upgrades, and everyday technical support.

Request Business Support

Support that fits your setup.

Let’s discuss what you need, the equipment you use, and the work involved. You’ll get an estimate for a one-time job or we can talk through ongoing support options.

PREFER TO WRITE IT DOWN?

Tell us what
needs a hand.

Not sure which service you need? That’s okay. Describe the problem and we’ll work out the next step together.

WHAT HAPPENS NEXT

Send your request here. We’ll follow up to discuss the issue and arrange service. An appointment is confirmed only after you’ve agreed on the details.

(346) 795-9046

Please don’t include passwords or sensitive personal information.

How would you like us to contact you?

Connecting the secure request form…

Local help, close to home.

Serving Fulshear, Richmond, Katy, and Fort Bend County, Texas. Call to confirm your location and arrange drop-off, pickup, or on-site support.

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